Reference

Your Account Rules in One Place

Your legal footing on rajareceh is set out in one place: account terms, privacy handling, cookie use, payment checks for DANA, OVO, GoPay and QRIS, and access wording…

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rajareceh Your Account Rules in One Place
LEGAL CONTACTS

Where To Send Legal Requests

Legal questions need a clear trail, so we separate policy contact from game chat. Start from Account > Legal & Privacy after login, or message support if you cannot access your profile. We answer in English for Indonesia, record the time of each request, and may ask for the phone number, email, payment rail, or transaction reference tied to your account.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB when you need a fast route to the legal request form. We will ask for your account name and the policy topic before creating a case.

Email desk

Send account, privacy, or document requests to the support email shown after login. Include your registered phone number, the payment method involved, and the date of the action you want us to check.

Profile path

Open Account > Legal & Privacy on mobile browser to view current terms, cookie choices, and request options. If the page does not load, clear cache and contact chat with your device model.

DATA PRACTICE

Six Legal Controls We Use

We handle legal requests through account records rather than loose chat promises. Your profile details, wallet references, device signals, and support messages help us confirm who is asking and what needs changing.

Account identity

We compare your registered name, phone number, email, and recent login pattern before changing sensitive details. This helps stop another person from using your chat access to alter legal or privacy settings.

Payment records

DANA, OVO, GoPay, and QRIS references are stored with wallet actions so we can trace disputes. We do not ask you to send full wallet passwords or one-time codes in chat.

Cookie choices

Cookie settings are shown under Account > Legal & Privacy. You can change non-essential tracking choices there, while security cookies remain active because they protect login sessions and payment checks.

Retention checks

Some records remain after closure when they relate to disputes, payment tracing, or account security. We tell you which record type is affected instead of giving a vague answer.

Change requests

If you need a correction, send the old detail, the new detail, and one account proof through the legal request path. Support marks the case before any profile update is made.

Access wording

Whenever eligibility or regional access comes up, our wording is that access depends on local law. We apply that phrase consistently in terms, support replies, and account checks.

Questions About Your Legal Rights

These answers cover the legal topics you are most likely to raise before opening or managing an account. They explain what we collect, how to reach us, why payment checks happen, and what to expect when you ask for access, correction, or closure. For account-specific help, use the logged-in path so we can match your request to the right record.

Log in and open Account > Legal & Privacy to view the current terms, privacy wording, cookie settings, and request paths. We place them together so you can check account rules before using the wallet.

We use your registered name, phone number, email, login device signals, support messages, and wallet references. These records help us confirm ownership before handling payment disputes, privacy requests, or account changes.

Payment references help match wallet actions to your account and trace disputes. If a name, number, or QRIS record does not match the account trail, we may ask for clarification before continuing.

Yes. Send the current detail, the correct detail, and one account proof through Account > Legal & Privacy or the support email shown after login. We verify the request before changing records.

Use the logged-in legal request path and choose the access request topic. We may confirm your phone number, email, recent payment rail, and device before sharing account-related records.

You can request closure through the legal contact path. Some records may remain where they relate to payment tracing, disputes, account security, or requirements that depend on local law.

If access or eligibility is questioned, our position is that it depends on local law. Support can explain the account step affected, but we cannot provide personal legal advice.

Related Pages

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